The door sensor supported by Viva is supplied by Aeotec. It detects the opening and closing of doors and windows using a magnet. 


  1. Remove the cover of Door / Window Sensor 7
  2. Press and hold tamper switch for 5 seconds until the red LED blinks.
  3. Release the tamper switch
  4. Immediately press and hold the tamper switch again, the LED will flash red 5 times while holding.
  5. A green LED will confirm reset, which you may release the tamper switch.