The ID Lock has a firmware update tool on the google play store and app store.
If you are facing issues with the ID Lock Firmware Updater please do the following to update your ID lock:
1. Take out all the batteries
2. Wait 1 minute
3. Put the batteries back in
4. Turn on bluetooth [menu, master password, 3, *, 1]
5. Turn off Bluetooth [menu, master password, 3, *, 0]
6. Follow the ID lock firmware updater app instructions
7. After the update, follow the steps from 1-3.