Viva supports the Nuki Door Lock when it's paired with the Nuki Bridge.
The Viva gateway will communicate with the Nuki Bridge to allow remote control from anywhere. It will also give the door lock smart bilities listed here: Door Lock Automation
Important: The Nuki Door Lock has to be paired with a Nuki Bridge from the Nuki smartphone app before installing it with Viva.
The Nuki Door Lock supports both auto locking and auto unlocking. The auto lock timer is reset every time the door is closed.
If the device is unresponsive:
- Try unplugging the bridge and replugging it
- Check you Nuki smartphone app for potential issues