The alarm button supported by Viva is supplied by Aeotec. It is a battery-operated button used to manually arm and disarm the system.
For the Aeotec alarm button, a long press will disarm the alarm, while a short press will arm it
If the system has the Alarm Receiving Centre (ARC) enabled, the button cannot be used to disable the alarm since it reqires a password. Enabling the alarm is still possible.
After ARC deactivation, there could be a delay of 15 min before the alarm button can be used again as normal.
Installation of a alarm button is done by selecting Devices from the menu in the Viva app, clicking Install new... and selecting the Alarm button.
Once a device is installed, it can be deleted by selecting the correct alarm button from the list under Devices, selecting Delete and following the instructions.
If a devices is unresponsive, or the gateway is no longer available, the device can be factory reset using the following process:
- Insert the included button pin (or a paper clip bent to fit both holes), into both both the "learn" and "Include/exclude" holes, then press and hold for 10 seconds.
- If successful, the green and red LED on the front of your Panic Button will blink in an alternate pattern followed by the green LED illuminating for 2 seconds.
- If unsuccessful, the red LED will illuminate for 2 seconds. If this occurs, repeat the process again.