The smart outlet supported by Viva is supplied by Telldus. It is a mains-powered socket controlled remotely with Z-Wave protocol.


  • Input Voltage 220-240V ± 10%, 50/60Hz.
  • Input Current Max 10A
  • Max Load Watts 2300W @ 230VAC


Installation of a smart switch is done by selecting Devices from the menu in the Viva app, clicking Install new... and selecting the Smart switch, then following the instructions.

To put the device in inclusion mode, triple-press the button quickly.

Once a device is installed, it can be deleted by selecting the correct smart switch from the list under Devices, selecting Delete and following the instructions.

Reset process

If a devices is unresponsive, or the gateway is no longer available, the device can be factory reset using the following process:
Press and hold the button for more than 5 seconds.