Viva supports the following Zigbee lights brands: 

  • Philips Hue Lights
  • Ikea TRÅDFRI Lights
  • Osram Lights

Important 

Please note that some devices may be pre-paired or sold in a kit with a dimmer or bridge. In those cases, the device needs to be reset before it can be installed with the Viva gateway. 

In any case, if the first installation try fails, a reset is advised to solve the issue.

Reset procedure for Phillips Hue bulbs

 Click here.

Reset procedure for IKEA TRÅDFRI bulbs

  1. Have the light ON
  2. Switch it OFF and back ON 6 times (in total, the light will be ON again 6 times without counting the initial ON state)
  3. Wait in the 6th ON state, the bulb should increase brightness intensity to confirm reset
  4. If the light didn't confirm reset, try to leave the bulb ON less than a second, and OFF longer. The timing of ON/OFF states may matter for some firmware versions;
For more details on the reset procedure, check this youtube video.
Notes: You may need to hold the bulb extremely close to the gateway (less than 20cm) in order to get it to pair

Reset procedure for Osram Smart+/Lightify

To reset the SMART+ lamp (Classic E27, Candle E14, PAR16) or luminaire (Gardenpoles, Flex, Downlight) to the factory setting, switch it ON and OFF five times in succession for five seconds each time for a total of 50 seconds. When switched on again, the lamp/luminaire flashes once briefly as confirmation and can now be incorporated in the Smart Home system again.

List of supported products

Philips Hue

Hue White and Colour Ambience E14 SES 40W Equivalent
Hue White Ambience E14 SES 40W Equivalent
White and Colour Ambience A19 E27 60W Equivalent
White Ambience A19 E27 60W Equivalent
White A60 E27
White and Colour Ambience GU10 Dimmable LED
White Ambience GU10 Dimmable LED
LightStrip Plus 2 m Colour changing Dimmable LED
LightStrip Plus 1 m Colour changing Dimmable LED Extension
White and Colour Ambiance 10W B22 Bayonet Cap
White Ambiance 9,5W B22 Bayonet Cap
White Ambiance A19 9W B22 Bayonet Cap
White and color ambiance Go Portable lamp
White and color ambiance Beyond Table Lamp
White and color ambiance Beyond Ceiling lamp
White and color ambiance Beyond pendant lamp
White ambiance Pillar single spot White
White ambiance Pillar single spot Black
White ambiance Runner single spot white
White ambiance Runner single spot black
White ambiance Milliskin square recessed spotlight aluminium
White ambiance Milliskin square recessed spotlight white
White ambiance Milliskin round recessed spotlight aluminium
White ambiance Phoenix recessed downlight
White ambiance Phoenix table lamp
White ambiance Phoenix ceiling lamp
White ambiance Phoenix pendant lamp

Ikea TRÅDFRI

Trådfri E27 1000 lumen white adjustable, dimmable
Trådfri E27 980 lumen white adjustable
Trådfri E27 950 lumen white adjustable, dimmable
Trådfri E14 400 lumen white adjustable, dimmable
Trådfri GU10 400 lumen white adjustable, dimmable
Trådfri GU10 400 lumen dimmable

Trådfri E27 600 lumen colour/white adjustable, dimmable (part of set)

Osram

To be completed